This article mentions Anne and originally appeared on ThriveGlobal.com

April 3, 2020

1. Become Aware of Your Triggers

Pay attention to the times when you experience stress or overwhelming emotions and frustrations, and discern patterns.  Is there usually someone or something that sets you off? Maybe it is that coworker who never reads emails and asks you questions that have already been covered.  Perhaps it is the team leader who piles on the work and significantly underestimates the time it will take to complete it.  Maybe it is two seemingly unrelated requests that actually are connected because it has to do with the fact that your plate is full and you are unable to service them. By identifying your triggers in advance, you can properly plan out your response and use your emotional intelligence wisely when you are in that situation.

Author Anne Grady offers some helpful questions to ask to learn about your triggers:

1. It makes me angry when…?
2. I become overwhelmed when…?
3. I feel offended when…?
4. I think it is rude to…?
5. At work, I wish people would…?
6. It makes me crazy when…?
7. I get irritated when I come to work and…?

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