I was watching Finding Nemo with my kiddos the other night, in my opinion one of the best animated films of all time, and it occurred to me that you can learn a whole lot about life from a fish. If you’ve never seen the film, I highly recommend it. If you have seen it,…
Maybe MacGyver can pull it off (very well I might add), but I can’t. I’m finally on the tail end of my mullet (no pun intended!). While getting my hair cut last week with the same guy I’ve been going to for 12 years , it occurred to me how scared so many of us…
Saturday night while attempting to clean the garage (I lead a very exciting life), I found some old boxes in the attic. These were boxes we stuffed up there when we moved in eight years ago, and until yesterday, I had completely forgotten they were there. Talk about a trip down memory lane! It was…
In his book 7 Habits of Highly Effective People, Stephen Covey introduces a concept called the emotional bank account. Similar to a regular bank account, we make deposits and withdrawals, only these are on an emotional level, and the stakes are much higher. In our relationships, we typically start off with a neutral balance, and…
I spent most of last week teaching customer service classes at Baylor Medical Center in Frisco. For the last nine years, I’ve had the opportunity to work with them to help build a culture of service. Having gone through the last two months in the hospital with Evan, I certainly had a different perspective of…