I spent most of last week teaching customer service classes at Baylor Medical Center in Frisco. For the last nine years, I’ve had the opportunity to work with them to help build a culture of service. Having gone through the last two months in the hospital with Evan, I certainly had a different perspective of…
Are you attractive? I don’t mean in the physical sense, but are you as a person attractive? Napoleon Hill, Author of the bestselling book of Think and Grow Rich and Keys to Success does a great job of providing guidelines to figure it out. There are 25 characteristics that determine our level of attractiveness, According…
If this graph describes you, we need to talk! Unfortunately, only 45% of employees feel satisfied with their job, and a recent Gallup poll showed 79% as not engaged or actively disengaged. So what do you do if where you are is getting farther apart from where you want to be? While drinking is certainly…
Poet John Godfrey Saxe (1816-1887) wrote about “six men of Indostan, to learning much inclined, who went to see the elephant (though all of them were blind), that each by observation, might satisfy his mind.”
In addition to mental illness, my son Evan suffers from severe ADHD. One of Evan’s caregivers, and our friend, recently forwarded me an article on parenting tips and techniques for children with ADHD. It is amazing how many of the suggestions apply to all of us.